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Understanding Collections
Understanding Collections
Updated over 3 months ago

Knowledge Base is a powerful tool designed to integrate seamlessly with your company's existing resources. By allowing you to connect and upload your company’s knowledge base and department articles, this tool enhances your ability to access and utilize crucial information.

One of the standout features of Knowledge Base is its secure environment. Being able to control the viewability of each collection folder that you create, you can confidently upload and access your data without the worry of unauthorized access.

Once you are in your Knowledge Base, you can always create a new collection and manage the audience for each collection so that only the users with the access can view the articles you have added.

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