If you are looking for a ticket that has been closed, don't worry, it's easy to find! Simply follow these steps:
1. Navigate to your Help Desk
The first step to searching for tickets is to navigate to your Help Desk. This can be done by logging into your account and accessing the Help Desk section.
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2. Click on the "Search" icon
Once you are in the Help Desk section, you will see a search icon located at the top of the page. Click on this icon to begin your search.
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3. Click on "Status" and choose "Closed"
After clicking on the "Search" icon, a search bar or menu will appear. Look for the option to filter by "Status" and select "Closed" from the dropdown menu.
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4. Have an overview of the tickets that have been closed
Once you have selected "Closed" as the status, you will be able to see an overview of all the tickets that have been closed. This will include the ticket number, subject, and date it was closed.
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And that's it! You now know how to find a closed ticket on your Help Desk.